The parts of your business that shouldn't need a person anymore.
Rivet builds custom AI automations that handle the repetitive work in your operations — quoting, follow-ups, reporting, data entry — so your team spends time on the work that actually needs them.
What we build automations for
Not a chatbot bolted onto your website. Rivet automations sit inside the tools you already use and do the actual task, end to end.
Customer replies & quoting
Incoming emails and form fills get read, priced against your rules, and answered — or flagged when a human should step in.
Reporting & reconciliation
Numbers get pulled from the systems that hold them, checked against each other, and turned into the report someone used to build by hand.
Data entry & follow-up
New records get logged, existing ones get updated, and the people who need a nudge get one — on schedule, without being asked.
How an automation gets built
Four steps, most of the work is ours.
Map the task
A short call to see exactly what the task involves and where it currently lives.
Build against your systems
We connect directly to the tools you already use — no migration required.
Run it alongside your team
The automation runs in parallel first, so you can check its work before it runs alone.
Hand off & support
Once it's trusted, it runs on its own. We keep it working as your systems change.
Why teams choose Rivet over a DIY tool
Built for your systems, not a template
No generic workflow you have to bend your business around. Every automation is built against the specific tools and rules you already operate with.
A person checks the edge cases
Automations are handed off with clear rules for what gets escalated to a human, so nothing strange slips through silently.
Maintained, not abandoned
When the tools on the other end change, we update the automation. It doesn't quietly break in three months and sit unnoticed.
Tell us what's eating your team's time.
Send a note with a rough picture of the task and the tools it lives in. We'll come back with what a first automation could look like and roughly what it would take to build.